Refund policy
Refund & Returns Policy
We want every Arachnix customer to have a great experience.
Returns
If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
To be eligible for a return:
-
The item must be unused and in its original condition.
-
The product must include all original packaging and accessories.
-
Proof of purchase must be provided.
Damaged or Faulty Items
If your order arrives damaged or has a manufacturing issue, please contact us with details and photos so we can assist you.
Refunds
Once your return has been received and inspected, we will notify you regarding the approval of your refund.
Approved refunds will be processed back to the original payment method.
Contact
If you have any questions about returns or refunds, please contact our support team.